FAQs
FAQs
Read UAS's most frequently asked questions (FAQs)
Who is UAS?
Underwriting Agencies of Singapore (UAS) is a key division within the UAA Group, which boasts a rich history of over 50 years in providing innovative insurance solutions for the mobile plant industry.
As part of this esteemed group, UAS specialises in offering tailored insurance solutions for industrial and commercial plant with a strong focus on mobile plant and equipment. Our expertise is delivered by a highly skilled, customer-focused team who are responsive to client needs. With a proven track record of reliability, UAS offers an advanced solution for all your mobile plant and machinery insurance needs.
UAS understands the importance of protecting assets and tailoring insurance solutions to safeguard mobile plant and equipment. Our tailored product, Industrial Special Plant (ISP), combines seven cover sections within one comprehensive insurance package.
For further information see our Products page.
Why use UAS?
We consider and treat intermediaries as business partners. They sit very firmly at the heart of our business – and their success is very much seen as our success. We have an unswerving commitment to ensure turnaround times are expedient and all documentation is accurate – in the belief that it is better to do it once and do it right.
A prime value proposition is the knowledge and experience we bring to our broker partners to ensure the best insurance “fit” for clients. UAS’s in-house professionals will help you throughout the claims process, ensuring that you are well informed on the status of your claim along the way.
Who underwrites UAS?
The insurance policies are issued by Underwriting Agencies of Singapore Pte Ltd (UEN: 201612183E) acting under a binder agreement as agent of the insurer, QBE Insurance (Singapore) Pte Ltd (UEN: 198401363C) 1 Wallich Street, #35-01 Guoco Tower Singapore 078881.
Can you tell me more about QBE Insurance?
Established in 1891, QBE Insurance (Singapore) Pte. Ltd is a trusted provider of specialist expertise and professional insurance services. Our insurance specialists develop leading-edge products that are client-focused, delivering cover tailored to deal with everything from complex risks to more simple and straightforward insurance needs. QBE Insurance (Singapore) Pte. Ltd is part of the QBE Insurance Group which is listed on the Australian Securities Exchange and headquartered in Sydney.
What makes UAS different from its competitors?
At UAS we differentiate ourselves in the way we deliver our service, provide advice on cover and tailor our insurance products to benefit our intermediaries and clients.
UAS is a specialist insurance agency with the ability to provide a holistic service-based package that includes partner education, easy-to-read policy wordings, competitive terms and the ability for Intermediaries to communicate with ease with the underwriting and claims team.
Can I tailor my policy?
Absolutely. We start with a basic but comprehensive policy. The policy can be customized by adding and/or adjusting the various sections and limits to suit customers’ requirements.
What if I have a claim?
In the event of loss or damage, simply download our claim form from the claims page, fill in the details and return to us by email to: claims@uasg.com.sg
In order to provide a high standard of claim services it is essential to have the resources and cooperation of people who know and understand mobile plant and equipment. It is equally important that the loss adjuster and the repairer working on the claim communicate on a level that is in the interests of all concerned.
UAS Claims has the necessary experience, resources and industry credibility required to enable us to achieve positive claims outcomes such as speedy results and cost-efficient repairs which we endeavour to deliver as part of our commitment to client satisfaction. Our Claims Department will act quickly on a reported claim and will mobilise our resources to minimize any unnecessary downtime.
For further information please see Claims Information.